I am beginning on my career journey to become a Software Developer with a main schooling on the C# language. I have basic knowledge for writing/implementing GITHUB, GIT, HTML, CSS, and JAVASCRIPT. My professional experience thus far have been in managing leadership teams and front line employees with emphasis on buidling culture within the company.
Licensed and bonded for all 50 states to conduct Auto and Home insurance claims by passing monitored exams. Maintaining quality metrics for the client and their members by ensuring to follow guidelines and laws governing each state with all forms of correspondence. Documented, researched and resolved complaints and answered questions of members regarding services and procedures.
Received Manager of the Year award for the highest revenues and earnings and the best team performance in 2013 against nine other locations. Directed the opening and successful management of a new department from ground zero, achieving 15% increase of revenue after the first year, with $1.8m in revenues. Integral part of launching three new centers and overseeing the development of leaders and staff in each location. Provided strategic and tactical oversight of a $40M call center with 10 managers as direct reports, supervised three shifts of 30 Supervisors and 450 representatives across two projects furthermore building a culture of empowerment. Collaborated on the development of a new pay structure to increase employee satisfaction and increasing bill to pay ratio by 10% while consistently improving profit and loss reports to ensure profitability.
In the near future COVID-19 will finally be controlled and a thing of the past, like the Spanish Flu of the 1920 era. You are now eager to get out into public and leave the confines of your home. Quarantine and Isolation got you down.
Use SHINDYG to now find the glitziest shindigs to go experience! Because life is about the experiences!
This was a project for creating a static store front for a fictional video game online store with my custom art and testing different functions of HTML, CSS, and C#.
This was a small Team project that utilizes c#, asp.net, and n-tier architecture. API allows you to have a database for Teams, Games, Players and Player stats. Teams can also face each other in a fantasy match-up game to determine the stronger team and the winner